Managing Your Call Centre For Optimized Business Returns Your contact centre is your central point of contact with your customers. As such, it is imperative that you have the right communications system and call centre solution to enable your staff to perform at maximum efficiency.
Call Management Solutions Imagine never missing another call… Nice thought? All you need is a solution, the MyCalls solution, with a wide range of options including call management, call centre management, call recording, and call activity analysis. All happening in REAL-TIME, this allows speedy response to changing conditions.
Increasing Customer Satisfaction with NEC Hospitality Solutions The hospitality sector includes all businesses that provide food, beverage, and/or accommodation services.
Making Mobile People More Productive Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are: in the office, or outside of it. UNIVERGE SV9000 gives your staff a host of smart, reliable mobile applications that enhance their ability to provide quality services to your customers.