Increasing Customer Satisfaction with NEC Hospitality Solutions
The hospitality sector includes all businesses that provide food, beverage, and/or accommodation services.
It is imperative for businesses in the hospitality sector to always be able to provide customers with a high level of service and to be able to stand out from the competition in how these services are delivered to customers.
Most likely you already have skilled staff with the expertise to manage your property coupled together with the finest services available to business and vacationing guests, such as entertainment, video services, voice mail, a concierge, restaurants and more. How then, can you rise above the rest of your competition?
NEC’s Hospitality Solutions are designed to provide additional capabilities through a series of powerful applications that deliver a seamless integration between your property’s communications and information systems. Different departments, teams or segments within a properly can be empowered with the tools to improve guest services, such as the telephones, computers and integrated applications, resulting in repeat and referral sales.
Key information needs to be shared transparently between different departments through advanced technology. Let NEC’s Hospitality Solutions provide you with that capability and improve your staff efficiency so that they can focus on doing what is important – providing the best service to your guests.
Property Management System (PMS)
Our NEC communications systems come with built-in Hotel / Motel Features and we have strategic alliances with industry-leading Independent Software Vendors (ISVs) to integrate our communications systems with all leading Property Management Software (PMS) to give you unsurpassed flexibility and functionality.
Our high performance yet cost-effective solutions will truly empower your business and your staff to achieve their full potential.